Warranty on Remodeling Work in the Rio Grande Valley

What two warranties come with the job?

Every remodeling job carries two warranties that work differently. One comes from the company that made the material. The other comes from the contractor who installed it.

They fail in different ways and they are claimed in different places. A shingle that loses its granules in year three is a material problem. A shingle that blows off because it was nailed too high is an installation problem.

Knowing which one applies saves weeks when something goes wrong. That is why we hand you both documents instead of one.

What does the manufacturer warranty cover?

The manufacturer warranty comes from whoever made the product on your house. Shingles, metal panels, vinyl fence, flooring, cabinets and fixtures each carry their own. The document travels with the product, not with the contractor.

Coverage depends on the exact line you choose, so two brands of shingle rarely carry the same terms. We hand you the manufacturer paperwork for everything installed on your job. Keep it with your contract in the same folder.

Most material warranties are prorated and require correct installation to stay valid. That is the part homeowners miss. A product installed outside its printed instructions can void its own coverage on day one.

What does the workmanship warranty cover?

The workmanship warranty covers our labor. It covers how the material was cut, fastened, sealed and tied into the rest of the house. If water gets in at a flashing we built, that is ours to fix.

The terms are not the same for every trade, because trades do not fail the same way. A roof, a concrete slab and a floor each carry their own period and their own conditions. Those terms are written into your contract before work starts.

We do not publish one number of years on this page. The period depends on the trade and on the product line you pick. You get the exact figures in your written estimate, and the contract repeats them before you sign.

• Storm damage, which is an insurance claim rather than a warranty claim
• Normal wear on a surface that takes daily use
• Work another contractor performed later on the same assembly
• Damage from a repair made by someone else after handover
• Failure caused by a material you supplied against our written advice
• Movement from soil, drainage or foundation issues outside the scope we quoted

When do you get the warranty in writing?

At the final walkthrough, on paper, signed. Nothing gets mailed later and nothing waits behind a portal login.

We walk the finished work with you first. Anything you want corrected goes on the punch list and gets closed. Then the packet changes hands.

The packet holds the signed workmanship warranty, the manufacturer documents for every product, and the dated photos from the job. Store it with your closing papers. If you sell the house, ask us what transfers and what does not.

What should you ask any contractor before you sign?

Three answers separate a real company from a truck and a phone number. Ask for them from us and from everyone else you call.

In Texas there is no state license for a general contractor or for roofing. A license number on a truck door proves nothing for those two trades. That is why insurance, a written warranty and finished work you can go see carry the weight here.

Electrical and plumbing do require a state license in Texas. When your job includes either trade, ask who holds that license and ask to see the card. We name the licensed tradesman before the work starts.

• Proof of general liability insurance, current, issued by the carrier and not by the contractor
• The workmanship warranty in writing, with the period stated trade by trade
• Addresses of finished jobs you can drive by and look at yourself
• A line-item estimate, so you can see what each part of the job costs
• A payment schedule tied to stages of work, never the full amount up front
• One name and one phone number responsible for the job from start to finish